Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of austin peak

austin peak

January 16, 2025

5  out of  5
rating by austin peak
"Amy was super nice and very helpful! Thank you for your service Amy!"
Profile photo of Anonymous

Anonymous

October 11, 2023

5  out of  5
rating by Anonymous
"We love working with Robert, he always has such a friendly smile when I enter his office. Thank you Robert for always taking care of our needs."
Profile photo of Rachel Smith

Rachel Smith

September 2, 2022

5  out of  5
rating by Rachel Smith
"Amy is very friendly and helpful"
Profile photo of LaToya Bethel

LaToya Bethel

February 4, 2022

5  out of  5
rating by LaToya Bethel
"Great people to have business with."
Profile photo of Keisha Lykes

Keisha Lykes

February 23, 2020

5  out of  5
rating by Keisha Lykes
"Love Amy, she is always on your side"
Profile photo of Tam_mela

Tam_mela

January 15, 2020

5  out of  5
rating by Tam_mela
"He is a great agent. I would recommend him."
Profile photo of anna W

anna W

January 14, 2020

5  out of  5
rating by anna W
"i have been a customer for one year. My agent is awesome. He provide great service and Great rates. he cares and take the time to explain your policy. I am a customer for life."
Profile photo of keisha lykes

keisha lykes

December 16, 2019

5  out of  5
rating by keisha lykes
"I only deal with Amy, she is great"
Profile photo of William and Patsy Harrell Sr.

William and Patsy Harrell Sr.

October 2, 2019

4  out of  5
rating by William and Patsy Harrell Sr.
"Robert has been my agent for 15 + yrs Gr8 guy; on top of his work📠"
Profile photo of Grant Capers

Grant Capers

August 16, 2019

5  out of  5
rating by Grant Capers
"Robert Capers State Farm Insurance is truly the best! Best insurance agent in South Carolina by far."
Profile photo of Mary Brown

Mary Brown

May 21, 2018

5  out of  5
rating by Mary Brown
"I've been with Robert Capers State Farm Insurance for several years and I'm pleased with the service I've received. Mr. Capers is always professional and easy to work with. Robert will explained your policy making sure you understand it and answered any question you may have. Robert knowledge about the service he provide is amazing. Robert Capers makes my visit or phone call a pleasant experience by providing awesome customer services always being prompt , helpful, competent and friendly. I know that Mr. Capers will answer any questions about my insurance and when the conversation is over I know that I don't have worry. I'm a state farm customer because of Robert Capers great work ethic. I will never go anywhere else for my insurance needs!"
Profile photo of joel

joel

February 7, 2018

1  out of  5
rating by joel
"I was added to my wife's policy in 2015 and have had nothing but problems since then. I added a vehicle that I had to pick up from another state and it took almost 3 months of my wife calling to get the hard copy of the card sent to us. I called one time and suddenly I had the card the next day. My current card expired in November of 2017, and he could not be bothered to send me a new one. Corporate sent me an email copy and said they would have him send me one, that was almost 2 weeks ago now and still no card. Surprisingly, my wife got her card 2 weeks before the current one expired. I also had to stop in and drop off paperwork after an accident I was in and he really was very uninterested in dealing with me at all. He was very short with me and the whole time sounded very irritated that he had to deal with me at all. Another issue we have had is that our bill is a different amount just about every month. When I asked why, I was always told "policy changes." I asked for a new copy of the binder with the policy changes and never received any. So my policy has been changed multiple times with no proof as to what has changed, if anything. This is a terrible agent and I have made sure to let corporate know about all of the issues we have had."
Profile photo of The Warehouse Columbia, SC

The Warehouse Columbia, SC

December 22, 2017

1  out of  5
rating by The Warehouse Columbia, SC
"I have had my homes and cars insured through State Farm for over 20 years now. Three years ago I bought a home in West Columbia which I insured through Robert Capers office. Just yesterday, I called to get a quote on insuring my business, only to find out that my home owners insurance had been canceled for non-payment. Needless to say, I was shocked and upset. Mr Capers had not bothered to pick up the phone and call me, and when I asked what i needed to do - he suggested I call someone else! That is exactly what I will do - not only did he not want my home owners policy - he did not want any of my other business. Do Not use this agent if you value your property!!!!"
Profile photo of J. Inglesby

J. Inglesby

November 12, 2017

1  out of  5
rating by J. Inglesby
"Very unfriendly. I just stopped dealing with this agent all together. If I need anything done at all I just call corporate. Seems like the only way things get things done. I've been with State farm for three years and this particular agent has been the absolute worst."